Lifetime Roofing of America's professional estimators are experts in the Insurance claim process and can often assist our customers in expediting their claim. We have put together a guideline to help you better understand the claim process.
If you think you have a loss or a problem with your roof, start by contacting your homeowner’s insurance agent.Your insurance company’s claims department will follow up with you by telephone or through the mail.
Because of our Preferred Contractor status, if you are using Nationwide Insurance, USAA or Farmers Insurance, a Quality Assurance Inspector from Lifetime Roofing of America Inc. will be assigned by them to inspect and evaluate the loss.
If you are insured through (Nationwide), your insurance company may send an adjuster to inspect the damage.
DRP (Direct Repair Program) is a program that was formed by Contractor Connection to build strategic alliances with insurers. Lifetime Roofing of America, Inc meets the insurance company’s criteria of their specific program we agree to perform business in that manner.
The insurance company’s purpose of the MRP is to streamline the claims settlement process and they work closely with a select roofing contractor to accomplish that.
The roofing contractor agrees to provide many of the administrative duties of the insurance carrier in exchange for the referral.
By choosing Lifetime Roofing of America, as a "Preferred Vendor" in addition to the standard 2-year warranty, you will receive an additional 3 years to your warranty on your roof and the insurance company guarantees this warranty.
Regardless of your insurance company, you should receive an itemized explanation of your claim settlement including your deductible amount and depreciation. Most insurance companies require proof that an approved contractor completed the repairs, and Lifetime Roofing of America, Inc. is ready to exceed all of yours and your insurance company’s expectations!
NOTE: All Insurance Companies have their own method of processing claims. This is just a general guideline.